The Insignia NS-24DF310NA21 is a 24-inch Class LED HD Smart Fire TV Edition with 720p resolution, 60Hz refresh rate, Fire TV built-in for streaming, Voice Remote with Alexa, access to Netflix, Prime Video, Hulu, YouTube, and more, live over-the-air TV integration, Wi-Fi connectivity, 2 HDMI ports (one with ARC), 1 USB port, digital optical audio out, DTS TruSurround and TruVolume audio. ENERGY STAR certified. Powered by 120V AC, 60Hz. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
WARNING! To reduce the risk of electric shock or fire: Do not expose to rain or moisture; do not block ventilation openings; operate on a grounded 120V outlet; unplug before servicing. Avoid using near water, heat sources, or with damaged cords. Unplug during lightning storms or extended non-use. Do not overload outlets or use extension cords. Secure TV to prevent tip-over; use two people for installation. Loud sounds can damage hearing; keep away from children. All televisions must be supported on proper stands or wall mounts per manufacturer instructions.
CAUTION! Clean with dry cloth only; unplug before cleaning; wait for condensation to clear after temperature changes. Refer all servicing to qualified personnel.
Key components: LED panel, Fire TV interface, Voice Remote with Alexa, HDMI ports (2, incl. ARC), USB, built-in Wi-Fi.
| Feature | Description |
|---|---|
| Screen Size | 24" Class (23.6" Diagonal) |
| Resolution | HD 1280x720 |
| Refresh Rate | 60Hz |
| Smart Platform | Fire TV with Alexa, Streaming Apps |
| Audio | DTS TruSurround, TruVolume, 5W x 2 Speakers |
| Connectivity | 2 HDMI (ARC), 1 USB, Wi-Fi |
| Other | Live TV Integration, ENERGY STAR |
Unpack and inspect contents: Voice Remote with Alexa & 2 AAA batteries, Safety Sheet, Quick Setup Guide. Place on stable surface or wall-mount using UL-listed bracket (M4 screws, 100x100mm VESA pattern, max weight 8.8 lbs without stand).
Electrical: 120V, 60Hz; consumption 25W typical, <0.5W standby.
WARNING! Secure to all four VESA holes to prevent fall/injury. Do not use extension cords.
Power on TV; follow on-screen prompts. Have Wi-Fi password and Amazon account ready.
CAUTION! Ensure stable network; use two people for handling. For full guide, visit www.insigniaproducts.com.
Access via remote. Remote: Power, Home, Voice (Alexa), Navigation, Volume +/-, Mute, Input, Channel +/-, Playback controls.
Picture: Modes (Standard, Vivid, Game); Backlight, Brightness, Contrast, Color, Sharpness. Audio: TruSurround, TruVolume, Balance, Digital Audio Out. System: Language, Time, Input Names, Parental Controls with PIN, Reset.
Launch via Home button. Integrates live TV and streaming; access Netflix, Prime Video, Hulu; voice search with Alexa: "Alexa, play [content]".
Tip: Use Alexa for "Alexa, switch to HDMI" or control smart home.
Supported: FAT32, .mp4, .jpg, .mp3.
WARNING! Turn TV Off before removing USB.
Via Settings > Accessibility. Closed Captions: On/Off, customize style. Audio Description for supported content. Voice Guidance with Alexa.
Unplug before cleaning; use dry, soft cloth. Avoid liquids, abrasives, blocked vents.
WARNING! Do not spray liquids on TV; keep ventilation clear.
FCC Class B compliant. Use shielded cables. Trademarks: Fire TV, Alexa, DTS, HDMI. Warranty: 1 year limited. For full terms, visit www.insigniaproducts.com. INSIGNIA is a trademark of Best Buy.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No Power | Power cord issue. | Check outlet/cord; unplug/replug; press power. |
| No Signal | Wrong input, loose cable. | Select correct input; check cables; rescan channels. |
| Remote Not Responding | Batteries low, unpaired. | Replace AAA batteries; hold Home to pair. |
| No Sound | Muted, settings. | Unmute/increase volume; check audio out; set to PCM if needed. |
| Wi-Fi Issues | Password error. | Re-enter password; restart router; factory reset if needed. |
| Poor Picture | Signal weak. | Adjust antenna; check source; tweak picture settings. |
| Casting/Mirroring Not Working | Connection issue. | Use HDMI cable; ensure devices off before connect; select HDMI input. |
Reset: Settings > Device & Software > Reset to Factory Defaults.
Service: 1-877-467-4289; www.insigniaproducts.com