Setup Guide
What's Included:
- Insignia Fire TV Remote
- 2 AAA batteries
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Insert Batteries: Remove battery cover and insert 2 AAA batteries, observing correct polarity.
- Power On TV: Ensure your Insignia Fire TV Edition is plugged in and powered on.
- Automatic Pairing: The remote should automatically pair with your TV. If not, hold the Home button for 10 seconds.
- Confirm Connection: Check if the remote responds by pressing any button. The LED should blink briefly.
- Voice Setup: Press and hold the microphone button to set up voice control features.
- Test Functions: Test all buttons including volume control, power, and navigation.
- Final Check: Ensure all basic functions work properly before regular use.
Specifications
| Model Number | NS-RCFNA-21 |
| Compatibility | Insignia Fire TV Edition (2017-2023 models) |
| Connection Type | Bluetooth 4.0 + Infrared |
| Power Source | 2 x AAA Batteries |
| Battery Life | Up to 12 months with typical use |
| Voice Control | Built-in microphone with Alexa support |
| Range | Up to 30 feet (Bluetooth), 20 feet (IR) |
| Dimensions | 6.2 x 1.8 x 0.6 inches |
| Weight | 2.8 oz (with batteries) |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Support: Free technical support for setup and troubleshooting
- Replacement: Defective units replaced within warranty period
For warranty service, contact Insignia Support at 1-877-467-4289 or visit insigniaproducts.com
Key Features
Alexa Voice Control
Built-in microphone allows you to control your TV with voice commands using Amazon Alexa. Search for content, control playback, and smart home integration.
Dual Connectivity
Combines Bluetooth for advanced features and infrared for basic TV controls, ensuring reliable operation even in challenging environments.
Direct App Launch
Dedicated buttons for Netflix, Prime Video, Disney+, and Hulu provide instant access to your favorite streaming services with a single press.
TV Control Integration
Controls power, volume, and input selection for your Insignia TV without needing separate remotes for basic functions.
Backlit Buttons
Illuminated buttons make it easy to use the remote in low-light conditions, automatically turning on when buttons are pressed.
Long Battery Life
Optimized power management provides up to 12 months of battery life with typical daily use, reducing frequency of battery changes.
Button Layout Explained
Power Button
Turns TV on/off. Hold for 3 seconds to access power options menu.
Voice Button
Press and hold to activate Alexa voice control. Release to send command.
Navigation Ring
Directional control for menu navigation, selection, and playback control.
App Shortcuts
Direct access to popular streaming apps: Netflix, Prime Video, Disney+, Hulu.
Volume Controls
Adjust TV volume and mute/unmute audio output.
Menu/Back
Access settings menu and navigate back through interface screens.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not responding | Dead batteries, pairing issue, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Voice control not working | Microphone disabled, internet connection, Alexa setup | Check microphone permissions, verify internet, complete Alexa setup |
| Buttons not functioning | Battery low, stuck buttons, connection loss | Replace batteries, clean buttons, re-pair remote |
| Intermittent response | Weak batteries, interference, distance | Use fresh batteries, reduce interference, move closer to TV |
| App shortcuts not working | App not installed, software update needed | Install required apps, update TV software |
| LED not lighting | Batteries dead, internal issue | Replace batteries, contact support if issue persists |
LED Indicator Codes
- Slow Blink: Remote is in pairing mode
- Fast Blink: Voice command being processed
- Solid Light: Voice command ready
- No Light: Batteries may need replacement
- Double Blink: Low battery warning
- Triple Blink: Connection error - re-pair needed
Manual Downloads
Current Model Manuals
NS-RCFNA-21
Fire TV Remote 2023 Edition
NS-RC4FNA-19
Fire TV Remote 2021 Edition
NS-RC2FNA-18
Fire TV Remote 2019 Edition
NS-RCFNA-17
Fire TV Remote 2017 Edition
Compatible TV Models
NS-55DF710NA21
55" 4K Fire TV Edition
NS-43DF710NA21
43" 4K Fire TV Edition
NS-50DF710NA19
50" 4K Fire TV Edition
NS-32DF310NA19
32" HD Fire TV Edition