Installation Guide
What's Included:
- Insignia 24" Smart TV
- Remote Control with batteries
- Power Cable
- Tabletop Stand
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Unpack and Inspect: Carefully remove all packaging materials and inspect the TV for any damage during shipping.
- Attach Stand: Place the TV screen-down on a soft surface and attach the tabletop stand using the provided screws.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources with proper ventilation.
- Connect Power: Plug the power cable into the TV and connect to a properly grounded electrical outlet.
- Connect External Devices: Connect cable/satellite box, gaming consoles, or streaming devices to available HDMI ports.
- Initial Setup: Turn on the TV and follow the on-screen instructions for language, network connection, and channel setup.
- Network Connection: Connect to your Wi-Fi network or use Ethernet cable for internet access.
- Account Setup: Sign in to your streaming service accounts (Netflix, YouTube, etc.) if prompted.
Specifications
| Model Number | NS-24DF310NA21 |
| Screen Size | 24 Inches (23.8" viewable) |
| Display Type | LED LCD |
| Resolution | 720p HD (1366 x 768) |
| Smart Platform | Amazon Fire TV |
| Refresh Rate | 60Hz |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| Ports | 2x HDMI, 1x USB, RF Input, Composite Input, Optical Audio Out |
| Power Requirements | 120V, 60Hz, 35W |
| Dimensions (with stand) | 21.8" x 14.3" x 7.2" |
| Weight | 7.3 lbs (with stand) |
| VESA Mount | 100x100mm |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LCD panel
- Technical Support: Available via phone and online chat
For warranty service, contact Insignia Support at 1-877-467-4289 or visit InsigniaProducts.com
Key Features
Amazon Fire TV Built-in
Access thousands of channels, apps, and Alexa skills with the built-in Fire TV experience. Voice control with Alexa included.
HD Resolution
720p HD resolution delivers clear, detailed pictures with vibrant colors and sharp images for an enhanced viewing experience.
DTS Studio Sound
Enhanced audio technology delivers clear dialogue and rich bass for an immersive sound experience without external speakers.
Voice Remote
Includes Alexa Voice Remote for hands-free control. Search for content, control smart home devices, and more using just your voice.
Multiple Connectivity Options
Connect all your devices with 2 HDMI ports, USB for media playback, and both Wi-Fi and Ethernet connectivity options.
Energy Efficient
Energy Star certified design consumes less power than conventional TVs, helping you save on electricity costs.
Smart Features Explained
Streaming Apps
Access Netflix, Prime Video, Hulu, Disney+, YouTube, and thousands more streaming services
Live TV
Watch live TV and sports through various streaming services and antenna connection
Gaming
Connect gaming consoles via HDMI with low input lag for responsive gaming experience
Screen Mirroring
Mirror your smartphone, tablet, or computer screen to the TV for easy content sharing
Smart Home Control
Control compatible smart home devices like lights, thermostats, and cameras through Alexa
Music & Radio
Stream music from Amazon Music, Spotify, Pandora, and other music services
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries dead | Check power connection, replace remote batteries, try power button on TV |
| No picture/black screen | Input source incorrect, brightness settings | Check input source, adjust picture settings, restart TV |
| No sound | Muted, volume low, audio settings | Check mute function, increase volume, verify audio settings |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network password, move closer to router |
| Remote not working | Batteries dead, pairing issue | Replace batteries, re-pair remote, check for obstructions |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, clear app cache |
Common Error Messages
- No Signal: Check input source and cable connections
- Network Connection Failed: Verify Wi-Fi password and router settings
- App Not Responding: Force close app and restart, check for updates
- Insufficient Memory: Clear cache, uninstall unused apps
- Update Failed: Check internet connection, restart update process
- Audio Sync Issues: Adjust audio delay settings in sound menu
Manual Downloads
Current Model Manuals
NS-24DF310NA21
24" Fire TV Edition
NS-24DF310NA19
24" Smart TV 2019
NS-24DF410NA21
24" 1080p Fire TV
NS-32DF310NA21
32" Fire TV Edition
Popular Previous Models
NS-24D310NA18
24" 720p LED TV 2018
NS-24D420NA18
24" 1080p LED TV
NS-24E310NA13
24" LED TV 2013
NS-24L240A13
24" LCD TV 2013