Installation Guide
What's in the Box:
- Insignia 24" Fire TV
- Remote Control (with batteries)
- Power Cable
- Stand Base
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Assemble the Stand: Attach the stand base to the TV using the provided screws and ensure it is securely fastened.
- Position Your TV: Place the TV on a stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cable into the TV and connect to a wall outlet.
- Connect External Devices: Connect HDMI cables from your gaming consoles, streaming devices, or cable boxes to the available HDMI ports.
- Initial Setup: Turn on the TV using the power button and follow the on-screen instructions to connect to Wi-Fi and set up your Amazon account.
- Remote Setup: Insert batteries into the remote and pair it with your TV following the on-screen prompts.
- Picture Settings: Adjust picture settings like brightness, contrast, and color to your preference.
Specifications
| Model Series | NS-24DF310NA21 |
| Display Size | 24 Inches (23.6" viewable) |
| Resolution | 720p HD (1366 x 768) |
| Display Technology | LED LCD |
| Refresh Rate | 60Hz |
| Smart Platform | Fire TV Experience |
| Voice Control | Amazon Alexa Built-in |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| Ports | 2x HDMI, 1x USB, RF Input, Optical Audio Out |
| Power Consumption | 30W (typical) |
| Dimensions (with stand) | 21.9" x 14.3" x 7.2" |
| Weight | 6.8 lbs |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LCD panel
- Technical Support: Free lifetime phone support
For warranty service, contact Insignia Customer Service at 1-877-467-4289 or visit InsigniaProducts.com
Key Features
Fire TV Experience
Access over 1 million movies and TV episodes from Netflix, Prime Video, Disney+, and more with the built-in Fire TV platform.
Alexa Voice Control
Use your voice to launch apps, search for content, control playback, and smart home devices with the included Alexa Voice Remote.
HD Resolution
720p HD resolution delivers clear, detailed pictures with vibrant colors and sharp images for an enhanced viewing experience.
Dual Band Wi-Fi
Connect to both 2.4GHz and 5GHz Wi-Fi networks for faster streaming and reduced buffering during high-quality video playback.
Screen Mirroring
Mirror your compatible smartphone, tablet, or computer screen to share photos, videos, and presentations on the big screen.
Energy Efficient
ENERGY STAR certified design consumes less power than conventional TVs, helping you save on electricity costs.
Fire TV Features Explained
Live TV Picture-in-Picture
Watch live TV while browsing other content in a small window on your screen
Universal Search
Search across multiple streaming services simultaneously to find where content is available
Parental Controls
Set viewing restrictions and purchase pins to control what content family members can access
App Organization
Customize your home screen by rearranging apps and content for quick access to favorites
Smart Home Dashboard
View and control compatible smart home devices like cameras, lights, and thermostats
Free Content
Access thousands of free movies and TV shows through Freevee, Pluto TV, and more
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, faulty outlet, power cord not connected | Check power connection, try different outlet, ensure power cord is secure |
| No picture/sound | Input source incorrect, HDMI connection issue | Check input source, reseat HDMI cables, try different HDMI port |
| Wi-Fi connection issues | Weak signal, incorrect password, router issues | Move router closer, check password, restart router and TV |
| Remote not working | Dead batteries, pairing issue, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Apps not loading | Internet connection, app updates needed, cache issues | Check internet, update apps, clear app cache and data |
| Poor picture quality | Signal strength, picture settings, source quality | Adjust picture settings, check source quality, improve signal |
Common Error Messages
- No Signal: Check input source and cable connections
- Network Connection Error: Check Wi-Fi/Ethernet connection and restart router
- App Not Responding: Force close app and restart, check for updates
- Insufficient Storage: Delete unused apps or clear cache to free up space
- Audio Sync Issues: Adjust audio delay settings in sound menu
- Update Failed: Check internet connection and try manual update
Manual Downloads
F20 Series Models
NS-24DF310NA21
24" Fire TV 720p
NS-32DF310NA21
32" Fire TV 720p
NS-40DF310NA21
40" Fire TV 1080p
NS-43DF310NA21
43" Fire TV 4K
Previous Fire TV Models
NS-24DF410NA20
24" Fire TV (2020)
NS-32DF410NA20
32" Fire TV (2020)
NS-39DF410NA19
39" Fire TV (2019)
NS-50DF410NA19
50" Fire TV (2019)