Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Tape measure
- Remote control batteries (AAA x 2)
- Wi-Fi network information
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage. Save all packaging materials.
- Attach Stand: Place TV face down on soft surface, attach stand base with provided screws, and tighten securely.
- Position TV: Place TV on stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug power cord into grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or cable/satellite boxes.
- Insert Batteries: Install 2 AAA batteries into the remote control.
- Initial Setup: Turn on TV and follow on-screen instructions to connect to Wi-Fi and set up Fire TV account.
Specifications
| Model Series | NS-24DF310NA21 |
| Screen Size | 24 inches (Diagonal) |
| Display Type | LED LCD |
| Resolution | 720p HD (1366 x 768) |
| Smart Platform | Fire TV Experience |
| Voice Control | Amazon Alexa Built-in |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| Ports | 2x HDMI, 1x USB, RF Input, Composite Input, Optical Audio |
| Power Requirements | 120V, 60Hz, 50W |
| Dimensions (with stand) | 21.8" x 14.3" x 7.2" |
| Weight | 7.3 lbs |
| VESA Mount | 100mm x 100mm |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LCD panel
- Technical Support: Free lifetime phone support
For warranty service, contact Insignia Support at 1-877-467-4289 or visit InsigniaProducts.com
Key Features
Fire TV Experience
Access to thousands of channels, apps, and Alexa skills with the built-in Fire TV platform. Stream from Netflix, Prime Video, Hulu, and more.
Alexa Voice Control
Use your voice to launch apps, search for content, control playback, and smart home devices. Works with the remote or compatible Echo devices.
HD Resolution
720p HD resolution delivers clear, detailed images with vibrant colors and good contrast for a superior viewing experience.
DTS Studio Sound
Enhanced audio technology delivers clear dialogue and rich sound from the built-in speakers without needing external sound systems.
Screen Mirroring
Mirror your compatible smartphone, tablet, or computer screen to the TV for easy sharing of photos, videos, and presentations.
Multiple Connectivity Options
Two HDMI ports, USB input, and composite inputs provide flexibility for connecting gaming consoles, streaming sticks, and legacy devices.
Fire TV Features Explained
Live TV Viewing
Watch live TV and access free streaming channels without additional subscriptions
Universal Search
Search across multiple streaming services simultaneously to find where content is available
Parental Controls
Set viewing restrictions and purchase pins to control content access for children
App Organization
Customize your home screen with favorite apps and channels for quick access
4K Upscaling
Advanced processing enhances HD content to near-4K quality on compatible displays
Smart Home Control
Use Alexa to control compatible smart lights, thermostats, and security cameras
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power cord disconnected, outlet issue, remote batteries dead | Check power connections, try different outlet, replace remote batteries |
| No picture/sound | Input source incorrect, HDMI connection loose | Check input source selection, ensure HDMI cables are secure |
| Wi-Fi connection issues | Weak signal, incorrect password, router issues | Move router closer, re-enter password, restart router and TV |
| Remote not working | Dead batteries, pairing issues, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Apps not loading | Internet connection, app cache, software update needed | Check internet, clear app cache, update TV software |
| Poor picture quality | Signal strength, picture settings, source quality | Adjust picture settings, check source quality, improve signal |
Common Error Messages
- No Signal: Check input source and cable connections
- Network Connection Error: Verify Wi-Fi password and router connectivity
- App Not Responding: Force close app and restart, clear cache
- Update Failed: Check internet connection and storage space
- Audio Sync Issues: Adjust audio delay in sound settings
- Screen Flickering: Check HDMI cable quality and connections
Manual Downloads
Current Model Manuals
NS-24DF310NA21
24" Fire TV HD Smart TV
NS-24DF310NA19
24" Fire TV with HDR
NS-32DF310NA21
32" Fire TV 720p
NS-40DF310NA21
40" Fire TV 1080p
Popular Previous Models
NS-24D310NA18
24" Roku Smart TV
NS-24DF10NA17
24" Basic Smart TV
NS-19DF310NA16
19" Fire TV
NS-28DF310NA15
28" Fire TV 720p