Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (optional for wall mounting)
- Cable management accessories
Step-by-Step Setup
- Choose Installation Location: Select a stable, flat surface or properly mounted wall location with adequate ventilation.
- Unpack TV: Carefully remove all packaging materials, protective films, and accessories from the TV.
- Attach Stand (if using): Secure the TV stand to the base using provided screws and ensure it's firmly attached.
- Connect Power: Plug the power cord into a properly grounded electrical outlet.
- Connect External Devices: Connect cable/satellite box, gaming consoles, streaming devices to available HDMI ports.
- Antenna/Cable Connection: Connect your antenna or cable service to the coaxial input for over-the-air channels.
- Initial Setup: Power on the TV and follow the on-screen setup wizard for language, channel scan, and network connection.
Specifications
| Model Series | NS-24DF310NA19 |
| Display Type | LED LCD |
| Screen Size | 24 Inches (Diagonal) |
| Resolution | 720p HD (1366 x 768) |
| Refresh Rate | 60Hz |
| Smart TV | No (Basic Model) |
| Connectivity | 2 HDMI, 1 USB, 1 Component, 1 Composite, RF Input |
| Sound Output | 10W (2 x 5W) |
| Power Consumption | 30W (Typical) |
| Dimensions (with stand) | 21.8" x 14.6" x 7.2" |
| Weight | 6.8 lbs (without stand) |
| VESA Mount | 100mm x 100mm |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Panel Warranty: 1 year on LCD panel
- Extended Coverage: Available through Best Buy Protection Plans
For warranty service, contact Best Buy Customer Service at 1-888-BEST-BUY or visit BestBuy.com
Key Features
HD Resolution
720p HD resolution delivers clear, detailed images with vibrant colors and sharp picture quality for an enhanced viewing experience.
LED Backlight
Energy-efficient LED backlighting provides bright, consistent illumination with improved contrast and lower power consumption.
Multiple Inputs
Two HDMI inputs allow easy connection to multiple devices like gaming consoles, streaming sticks, and Blu-ray players simultaneously.
USB Media Playback
USB port supports playback of photos, music, and video files from USB storage devices for convenient media viewing.
Sleep Timer
Programmable sleep timer automatically turns off the TV after set duration, perfect for bedtime viewing.
Closed Captioning
Comprehensive closed captioning support ensures accessibility for hearing-impaired viewers.
Input/Output Connections
HDMI 1/2
High-definition multimedia interface for digital audio/video connection
USB
Media playback port for photos, music, and video files
Component Input
Analog HD video input (Y/Pb/Pr) with stereo audio
Composite Input
Standard definition video input with stereo audio
RF Input
Coaxial input for antenna/cable connection
Audio Output
3.5mm headphone jack for private listening
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No picture, no sound | Power issue, faulty power cord | Check power connection, ensure outlet is working, try different power cord |
| No picture, but sound | Input source issue, backlight failure | Check input source, verify correct input selected, check backlight |
| No sound, but picture | Volume muted, audio settings, external speaker issue | Check volume settings, unmute TV, verify audio output settings |
| Poor picture quality | Signal strength, incorrect resolution, cable issues | Check signal strength, verify source resolution, inspect cables |
| Remote not working | Dead batteries, IR obstruction, remote failure | Replace batteries, ensure clear path to IR sensor, test remote |
| No channels found | Antenna issue, incorrect scan, signal problems | Check antenna connection, perform channel scan, improve antenna position |
Common Issues
- Standby light but no power: Check power button on TV and remote, try unplugging for 2 minutes
- HDMI no signal: Verify HDMI cable connection, try different HDMI port, check source device
- Picture too dark/bright: Adjust picture settings, backlight, and contrast in menu options
- Audio distortion: Check audio cables, adjust sound settings, try different audio source
- USB not recognized: Ensure USB drive is formatted correctly, try different USB device
- Color issues: Reset picture settings to default, check color temperature settings
Manual Downloads
Current Model Manuals
NS-24DF310NA19
24" LED HD TV
NS-24DF410NA19
24" LED HD TV with Smart Features
NS-24DR310NA19
24" LED HD Ready TV
NS-24D310NA19
24" LED 720p TV
Popular Previous Models
NS-24E310NA19
24" LED 720p TV
NS-24D420NA18
24" LED HD TV
NS-24C320NA17
24" LED 720p Television
NS-24L240A16
24" LCD HD TV